SyncYourMemory

Privacy Policy

Last updated: 2026-06-24

National Finance Options Pty Ltd (Melbourne, Australia) operates SyncYourMemory. We handle personal information in line with the Australian Privacy Principles (Privacy Act 1988). This policy explains what we collect, how we use it, and your choices.

1. What we collect

Account data (email, authentication metadata); the content you create (notes, links, and any audio you record for voice features); usage and billing metadata; and basic technical logs.

2. How we use it

To provide the Service — storing your knowledge base, generating AI responses, transcribing and synthesising voice, processing payments, preventing abuse, and supporting you.

3. Subprocessors (who else processes your data)

  • · Supabase — authentication and database hosting.
  • · Google (Gemini API) — AI text, transcription, and embeddings. Content you submit to AI features is sent to Google for processing.
  • · Supertone — cloud voice synthesis (when enabled).
  • · Stripe — subscription payments (we do not store full card numbers).
  • · Vercel — application hosting.

4. Storage & retention

Data is retained while your account is active. Some processing occurs outside Australia (e.g. US regions) via the subprocessors above. We keep data only as long as needed for the Service or as required by law.

5. Your rights

You can export your data and permanently delete your account and all associated data at any time from Settings → Danger zone. To request access or correction, contact us.

6. Cookies

We use only essential first-party cookies (sign-in session, language, theme). We do not use third-party advertising or tracking cookies.

7. Security

Data is isolated per account at the database level, and stored third-party API keys are encrypted at rest. No system is perfectly secure, but we take reasonable steps to protect your information.

8. Contact

Questions or privacy requests: aussiewindsor1@gmail.com. You may also contact the Office of the Australian Information Commissioner (OAIC) if you have a concern.

This is a general template provided for transparency and should be reviewed by a qualified lawyer before relying on it for your business.